Store Manager

Company Description Panda Restaurant Group is a global leader in Asian dining, encompassing brands such as Panda Express and Panda Inn, with close to 2,800 locations worldwide. Founded in 1973 by Andrew and Peggy Cherng, the organization remains family-owned and values-driven. Panda’s mission is to deliver exceptional Asian dining experiences while inspiring people to better their lives. Team members are encouraged to grow personally and professionally in an inclusive, supportive environment. The company emphasizes operational excellence, guest satisfaction, and long-term career development opportunities.

Role Description The Store Manager role is a full-time, on-site position based in Clermont, Orlando FL. The Store Manager oversees daily restaurant operations, including supervising team members, managing schedules, and ensuring all food safety and quality standards are met. This role is responsible for driving guest satisfaction, maintaining a clean and welcoming environment, and managing cash handling and inventory controls. The Store Manager monitors and minimizes retail loss, analyzes store performance metrics, and implements action plans to achieve sales and profitability targets. The position also includes hiring, training, and coaching team members, promoting Panda’s culture, and supporting ongoing development and performance feedback.

Qualifications

• Strong focus on Customer Satisfaction and Customer Service, with a commitment to delivering a positive guest experience.
• Excellent Communication skills, including clear verbal communication, active listening, and the ability to give constructive feedback.
• Proven Store Management capabilities, including team leadership, scheduling, inventory oversight, and basic financial understanding.
• Knowledge of Retail Loss Prevention practices, including adherence to cash handling procedures, safety protocols, and company policies.
• Previous experience in restaurant or retail management preferred; experience in fast-paced, guest-facing environments is beneficial.
• Ability to work on-site, stand for extended periods, and perform hands-on operational tasks as needed.
• Strong problem-solving skills, reliability, and the ability to handle multiple priorities during peak business hours.
• High school diploma or equivalent required; additional education in business, hospitality, or management is a plus.