Store Manager

About the role

Take full charge of store operation for our premium home furnishing brand. Expand brand influence via online-offline promotions, foot-traffic operation and marketing campaigns. Deliver retail revenue targets and drive sales growth. Lead the team to achieve business goals, upskill team sales capability and improve in-store closing performance.

Key responsibilities

• Take overall charge of store management, implement marketing strategies rolled out by headquarter.
• Complete all tasks assigned by headquarter.
• Manage role allocation across different store departments to ensure smooth daily operation.
• Resolve customer complaints and various service-related conflicts properly.
• Deliver training and coaching for in-store team members.
• Plan and execute online & offline promotions and marketing activities, manage store foot traffic to boost brand influence.
• Lead the team to hit retail KPIs and drive efficient deal closing at store front.

About you

• 2-3 years of working experience as Store Manager.
• Prior home furnishing retail experience is highly preferred.
• Proven track record of meeting or over-achieving store performance targets within the past 12 months.
• Minimum 2-year team-management experience, leading teams of 3 or more members.