Store Manager

About the role

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining food quality and safety standards, managing staff performance, and achieving financial goals. The role requires strong leadership, organizational, and communication skills to create a positive dining experience and a productive work environment.

Key responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service
• Monitor food quality, presentation, and customer satisfaction
• Ensure compliance with health, safety, and sanitation regulations
• Manage opening and closing procedures
• Recruit, hire, train, and supervise restaurant employees
• Schedule staff shifts and manage labor costs
• Conduct performance evaluations and provide coaching
• Address employee concerns and maintain a positive workplace culture
• Ensure guests receive exceptional service and resolve customer complaints promptly
• Monitor sales, expenses, and profitability

About you

• High school diploma or equivalent; degree in Hospitality Management, Business Administration, or related field preferred
• 2–5 years of restaurant management or supervisory experience
• Strong leadership, problem-solving, and decision-making skills
• Knowledge of food safety regulations and restaurant operations
• Proficiency in POS systems and basic computer applications
• Excellent communication and customer service skills
• Ability to work flexible hours, including evenings, weekends, and holidays