Store Manager

At @home Livingspace, we're looking for ambitious, customer-focused sales professionals who thrive in a target-driven environment and are passionate about helping customers create beautiful living spaces.

This is an exciting opportunity to transition into a premium home and lifestyle retail environment, working with high-end furniture and décor products while building a rewarding career with strong earning potential.

Whether your background is in premium retail, telecommunications, financial services, automotive sales, furniture retail, luxury goods, or another commission-based sales environment, we'd love to hear from you.

Short Description:

The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities:

• Set sales targets and develop strategies to achieve them.
• Monitor sales performance and KPIs for continuous improvement.
• Manage the store's budget and financial results.
• Ensure high levels of customer satisfaction.
• Oversee inventory management and minimize stock discrepancies.
• Lead and develop the store team.
• Conduct performance evaluations and provide guidance.
• Ensure compliance with company policies and regulatory requirements.

Qualifications and Experience:

• A Grade 12 qualification or equivalent.
• Minimum 3+ years retail experience with a minimum of 2 years store leadership experience.
• Experience in inventory management and customer service.

Skills:

• An excellent leader and business manager
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently
• High flexibility and ability to adapt to different customers
• An outstanding leadership and communication skills
• Ability to work a flexible schedule to meet the needs of the business
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organization
• Building strong customer relationships and delivering customer-centric solutions
• Making good and timely decisions that keep the organization moving forward
• Anticipating and adopting innovations in business-building digital and technology applications
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Making good and timely decisions that keep the organization moving forward
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Work Location: In person