Store Manager

Job Description: Convenience Store Manager
Employer: CD Okemos 10, LLC (dba Mugg&Bopps)
Department: Retail Operations
Reports To: Multi-Unit Supervisor / Operations Manager
FLSA Status: Non-Exempt (unless otherwise designated)

Position Summary
The Convenience Store Manager is responsible for overall store performance, including sales growth, customer experience, staffing, training, inventory control, cash management, compliance, and maintaining a safe and clean environment.

Essential Duties and Responsibilities

• Lead store operations to achieve sales, profitability, and service goals.
• Recruit, hire, train, coach, and evaluate store associates.
• Develop schedules and manage labor to meet budget and business needs.
• Ensure consistent execution of company standards for merchandising, cleanliness, and customer service.
• Oversee inventory ordering, receiving, stocking, and shrink control.
• Maintain accurate cash controls, deposits, and store financial paperwork.
• Ensure compliance with food safety, health codes, fuel procedures, and restricted sales regulations.
• Respond to customer concerns and ensure appropriate resolution.
• Complete required audits, reports, and operational checklists on time.
• Coordinate maintenance needs and ensure the store is safe and operational.

Knowledge, Skills, and Abilities

• Strong leadership, training, and performance management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of retail inventory and cash management best practices.
• Strong decision-making and accountability.
• Proficiency with POS systems and basic computer applications.

Minimum Qualifications

• High school diploma or equivalent required; additional education preferred.
• 2+ years of retail management experience preferred.
• Valid driver’s license may be required depending on job duties.
• Ability to work flexible hours including nights, weekends, and holidays.

Physical Demands and Work Environment

• Stand/walk for long periods and perform active store duties.
• Lift and move up to 50 pounds.
• Occasional climbing, bending, and reaching.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Instead, they are designed only to describe the general nature of the job. All associates of the CD Okemos 10, LLC are considered “at will” employees. Scheduled work hours are solely to be based on business needs. CD Okemos 10, LLC is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.