Store Manager

Responsibilities and Role of a Store Manager in a Pharmacy

A pharmacy store manager is responsible for managing the day-to-day operations of the pharmacy, ensuring proper inventory control, customer service, staff management, and compliance with pharmacy regulations.

Key Responsibilities

• Staff Management
• Supervise pharmacists, pharmacy assistants, and other store staff.
• Prepare staff schedules and allocate duties.
• Train employees and monitor their performance.
• Maintain discipline and teamwork.
• Inventory Management
• Monitor stock levels of medicines and other pharmacy products.
• Ensure timely ordering and replenishment of stock.
• Check expiry dates and arrange proper storage of medicines.
• Minimize stock shortages, overstocking, and wastage.
• Maintain proper records of stock movement.
• Customer Service
• Ensure customers receive friendly, efficient, and professional service.
• Handle customer complaints and resolve issues appropriately.
• Ensure prescriptions are processed accurately by qualified pharmacy personnel.
• Pharmacy Operations
• Oversee daily opening and closing procedures.
• Ensure the store is clean, organized, and safe.
• Monitor billing, cash handling, and daily sales.
• Ensure proper documentation and record keeping.
• Legal and Regulatory Compliance
• Ensure the pharmacy follows applicable laws and regulations.
• Maintain required licenses, records, and documentation.
• Ensure medicines are stored and handled according to required standards.
• Support the pharmacist in maintaining compliance with prescription and controlled-medicine requirements.
• Financial Management
• Monitor sales and expenses.
• Control operational costs.
• Reduce losses caused by expired, damaged, or missing stock.
• Review sales reports and work toward store targets.
• Security and Safety
• Prevent theft, fraud, and unauthorized access to medicines.
• Ensure proper storage of high-risk or restricted medicines.
• Follow procedures for workplace and customer safety.

Experience: 5 Years

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment

Work Location: In person