Store Manager

Company Description Dollar General is a long-standing retailer that has been serving communities across the United States for approximately 85 years. With around 20,000 stores nationwide, the company focuses on providing convenient access to quality products and recognizable brands at affordable prices. Dollar General offers both high-quality private label items and many of America’s most trusted brands, helping customers save time and money. The company is committed to supporting team members in building meaningful careers and better lives for themselves, their families, and their communities. Dollar General’s purpose-driven culture centers on “Here for What Matters,” emphasizing service, value, and opportunity.

Role Description The Store Manager role at Dollar General is a full-time, on-site position located in Virginia Beach, VA. The Store Manager is responsible for overseeing daily store operations, including opening and closing procedures, cash handling, inventory management, and merchandising to ensure an organized, well-stocked, and customer-ready environment. This role leads, trains, and schedules store team members, promotes a safe and inclusive workplace, and coaches staff to deliver excellent customer service and meet performance goals. The Store Manager monitors sales metrics and expense controls, drives store profitability, and implements company policies and retail loss prevention practices. The position also requires regular communication with district leadership, maintaining compliance with operational standards, and responding promptly to customer and team concerns.

Qualifications

• Strong customer-focused skills, including Customer Service and Customer Satisfaction, with a commitment to creating a positive shopping experience.
• Store Management experience in a retail environment, including leadership, team supervision, scheduling, and performance management.
• Clear and effective Communication skills, both verbal and written, to interact with customers, team members, and leadership.
• Knowledge of Retail Loss Prevention practices, including monitoring shrink, promoting safety, and ensuring policy compliance.
• Ability to analyze sales reports, manage budgets, and make data-informed decisions to drive store performance.
• Proven ability to work in a fast-paced environment, prioritize tasks, and maintain attention to detail.
• Experience with basic computer applications and point-of-sale systems.
• High school diploma or equivalent; additional education in business or retail management is a plus.
• Previous multi-tasking retail or customer-facing experience; prior management or supervisory experience is strongly preferred.