Store Manager

Location:

• Sentra Mall, Perak

Job Roles:

1. Store Operations Management

• Supervise and support daily operations of outlets.
• Ensure stores follow company standards, policies, and procedures.
• Monitor stock levels, and visual displays.

2. Sales & Performance

• Drive sales growth and achieve monthly targets.
• Analyze sales reports and identify improvement opportunities.
• Implement sales strategies to boost the store performance.

3. Team Leadership

• Recruit, train, and manage store staff.
• Motivate teams to deliver excellent customer service.
• Conduct staff evaluation and performance reviews.

4. Customer Experience

• Ensure high levels of customer satisfaction.
• Handle customer feedback and resolve issue effectively.

5. Inventory & Stock Control

• Oversee inventory management and stock replenishment.
• Minimize stock loss and ensure accurate stock records.

6. Reporting & Communication

• Prepare regular reports for management and coordinate between store and headquarters.

Job Requirements:

• Proven experience in retail fashion and accessories (multi-store experience is a plus)
• Strong leadership and problem-solving skills
• Good communication and interpersonal abilities
• Sales-driven mindset
• Willing to travel between outlets