STORE MANAGER

1. Educational Qualification:

· Bachelor’s degree in any subject. Post-graduation in management will be a bonus.

2. Experience:

· Minimum 2 years of experience in Store/Branch management.

· Must have experience in the supervision of employees.

3. Knowledge requirement:

· Knowledge in Store management

· Knowledge in Billing software

· Knowledge in Customer Relationship Management

4. Skill Requirements:

· Business Development.

· Interpersonal skills.

· Sales Management.

· Visual Merchandising.

· Merchandising.

· Team building & Management.

· Proficiency in Microsoft Office applications, especially in Excel, and proficiency in Tally.

· Problem solving.

5. Other Skill Requirements:

· Basic communication skills - able to communicate effectively with customers and colleagues at all levels of the division.

· Ability to effectively resolve conflict situations at the first level without escalation.

· Ability to work collaboratively with managers and colleagues.

6. Duties & Responsibilities

a. Overall management and upkeep of the store.

· Ensure smooth and efficient running of the store.

· Ensure compliance with the company policies & procedures.

b. Accuracy of cash and inventory tally.

· You are responsible for the cash & inventory tally, and any deficit found in the same can be deducted from your salary as per the discretion of the management.

c. Exemplary customer service.

· Should deal with customer queries & complaints.

· Should ensure a high level of customer satisfaction.

· Should communicate customer feedback promptly to the management.

d. Management of the sales team.

· Complete store operational requirements by scheduling & assigning employees; following up on work results.

· Meeting sales goals by training, motivating, mentoring & providing feedback to the store staff.

Maximize profitability

· You are responsible for planning and executing marketing activities periodically in consultation with the management.

Safekeeping of all Company property.

· Ensure security & safety of the store and its assets.

· All assets should be returned in good condition while leaving the company.

· Prevent pilferage.

g. Outstanding store maintenance & visual merchandising standards.

· Ensure that the store is kept neat, clean, and well-lit and offers a positive ambience to customers.

· Ensure Aesthetic display of merchandise.

h. Submission of reports.

· Should provide daily and monthly reports as required by the management.

· Should send the estimated sales target report to the CEO.

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Schedule:

• Day shift & Mid Shift

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person