Store Manager

Manager

Responsibilities and Duties:

• Perform any or all of the essential duties required of the crewmembers, Assistant Manager (if any) or of the Shift Managers.
• Recruit, interview and hire all staff.
• Direct, coordinate, and/or supervise all training and staff activities.
• Schedule all staff; and perform staff evaluations consistent with company guidelines.
• Provide progressive disciplinary policies with staff, including termination, as required and with approval of General Manager.
• Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios.
• Directing the daily operations of a restaurant ensuring compliance with company standards in all areas of operation including product preparation and delivery customer relations.
• Financial accountability ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
• Coordinate the execution of all required system-wide and local promotional events, marketing, advertising, and public relations activities as directed by the Home Office and marketing Department.
• Maintain good working relations with mall management and staff; attend meetings and participate in Merchants Association, Mall Marketing Committee, or similar activities.
• Encourage teamwork, the building of staff morale, and the resolution of conflict through bi-monthly (plus as-needed) staff meetings and daily communication.

Requirements and Skills:

Must have high personal standards and motivation, and display a capacity for problem-solving, personal growth, the ability to understand and work with moderately complex financial information and statistics. Basic math skills, attention to detail, and proficiency with a calculator, cash register, and FAX machine are essential. Must have dependable transportation and a telephone.

Physical Demands of the Job:

Must be able to perform the tasks outlined above ("Essential Duties"); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to see, hear, and speak (for communication and safety); must be able to test products by taste, color, and smell; must be able to manage occasional periods of stress with composure and control; must be able to occasionally lift up to 50 lbs.

Required

• Available to work: weekends
• 18 years or older
• Background check
• Legally authorized to work in the United States

Preferred

• Food Service license/certification: ServSafe Food Handler Certification
• Comfortable handling customer complaints
• Able to stand for duration of shift
• Reliable transportation to and from work

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Paid time off

Work Location: In person