Store Manager

About True Value of Latrobe

Helpful people. Quality products. Supporting our local community for generations.

At True Value of Latrobe, it’s our mission to be your favorite neighborhood hardware store. We provide a “just right” assortment of everything you need—whether it’s for routine yard maintenance or your next DIY project. Our store offers the right mix of products at a great value every day, and our friendly, helpful staff love to help neighbors make the most of their homes.

Position Summary

The Store Manager supports the Operations Manager by leading daily store operations, ensuring strong customer engagement, and driving sales and profit objectives. In this role, you’ll monitor and direct operational processes, coach and counsel associates, and ensure compliance with company policies.

This is a leadership role for someone who thrives on building teams, creating a positive culture, and achieving measurable results.

What You’ll Do

Sales Performance

• Assist the Operations Manager in implementing and monitoring customer engagement strategies to achieve sales and margin goals.
• Develop in-store promotions and merchandising initiatives.
• Ensure Ad merchandise is prominently displayed and related items are cross-merchandised.
• Lead by example on the sales floor, coaching and counseling associates on engagement techniques.
• Drive store metrics to achieve established goals.
• Participate in community involvement to grow customer relationships.

Store Operations & Administration

• Ensure all operational standards meet company policy.
• Complete weekly staffing schedules to balance service levels with sales objectives.
• Administer personnel policies fairly and consistently.
• Evaluate and recommend capital improvements, overseeing project implementation.
• Maintain safety awareness and enforce operational compliance.
• Manage payroll communication and documentation.

Organizational Development

• Assess staffing needs and implement strategies to improve service and efficiency.
• Maintain accurate perpetual inventory with emphasis on the Yellow Dot Program.
• Evaluate employee performance, coach and counsel associates, and support decisions on hiring, promotions, terminations, and development.
• Ensure implementation of training programs across all levels.
• Supervise RMDM processes for prompt return authorizations and credits.
• Monitor and maintain proper signing and pricing of merchandise.
• Protect company assets through security and safety measures.
• Oversee open purchase orders, estimates, and rain-checks for proper follow-up.

Merchandising

• Eliminate “Top Stock” across the store.
• Plan impactful ad sets and in-store promotional activities to maximize sales.
• Ensure merchandise is fronted, faced, clean, and presentable for purchase.
• Implement plan-o-grams and adjacencies, providing creative feedback.
• Maintain full stock levels, center aisles, end caps, and bargain bins.
• Monitor competitive activity and share insights with leadership.

Expense Control

• Manage store budgets to control expenses and maximize profit contributions.

What We’re Looking For

• Proven retail management or supervisory experience.
• Strong leadership, coaching, and team development skills.
• Excellent customer service and communication abilities.
• Knowledge of merchandising, inventory, and operational best practices.
• Ability to manage payroll, budgets, and expense control.
• Positive, team-oriented attitude with a strong sense of accountability.
• High energy and ability to balance multiple priorities.

Why You’ll Love Working Here

• Leadership role with opportunities to grow into higher-level management.
• Be part of a community-focused, locally rooted company.
• Supportive, team-oriented environment.
• Employee discount on the products you know and love.
• Ability to directly impact store performance and culture.

Ready to lead by example and help drive store success?
Apply today and become a Store Manager at True Value of Latrobe Today!

Equal Employment Opportunity

True Value of Latrobe is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.