Store Manager

Position Summary

We are seeking an experienced and dependable Store Manager to oversee the day-to-day operation of our grocery store. This hands-on role combines customer service, team supervision, stock management and operational responsibilities. The successful candidate will lead by example, maintain high standards throughout the store and help create a welcoming, efficient and well-organised environment for customers and staff. We are a family run, and community minded business, we are seeking individuals with similar ethos and the ability to communicate effectively with customers, discuss their interests, remember their names, be polite and kind and helpful.

Key Responsibilities

· Provide friendly, efficient and professional service to customers.

· Manage point-of-sale and till duties, including accurate cash handling and end-of-day reconciliation.

· Replenish shelves and displays to maintain appropriate stock levels and strong product presentation.

· Rotate stock correctly, monitor expiry dates and minimise waste.

· Ensure produce and other goods are stored safely and appropriately to maintain quality and freshness.

· Coordinate and supervise daily cleaning tasks, ensuring the store is maintained to a high standard.

· Prepare and maintain staff rosters to support operational requirements.

· Supervise, support and direct team members during shifts.

· Ensure all opening and closing procedures are completed accurately and on time.

· Monitor compliance with workplace health and safety, food safety and store procedures.

· Identify and address day-to-day operational issues promptly, escalating matters when required.

Working Arrangements

The role is ordinarily worked Monday to Friday. Depending on operational needs, some weeks may require the Store Manager to work one weekend day instead of one weekday. Flexibility is therefore required.

Required Experience

· Previous experience in customer service within grocery, retail, hospitality or a similar environment.

· Demonstrated experience supervising or managing staff.

· Experience with cash handling and point-of-sale systems.

· Practical knowledge of stock replenishment, rotation and storage.

· Experience preparing rosters or coordinating staff coverage is desirable.

Skills and Attributes

· Strong leadership, communication and interpersonal skills.

· Reliable, organised and able to manage competing priorities.

· High attention to detail and a commitment to store cleanliness and presentation.

· Sound judgement and the ability to resolve routine operational issues.

· A proactive, hands-on approach and willingness to assist wherever needed.

Ability to work independently and as part of a team.

Pay: $30.00 – $35.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

• Employee discount

Work Location: In person