Store Manager

• Oversee daily operations of the service centers, ensuring efficiency and adherence to quality standards
• Monitor and manage work schedules, ensuring optimal staffing levels.
• Provide effective leadership, coaching, and mentorship to service technicians, mechanics, and administrative staff.
• Conduct regular staff meetings to communicate goals and expectations.
• Coordinate with technicians and service advisors to prioritize and schedule vehicle repairs and maintenance.
• Ensure exceptional customer service by addressing inquiries, resolving issues, and maintaining a high level of customer satisfaction.
• Implement and enforce customer service standards and best practices.
• Manage the center's budget, including revenue, expenses, and profitability.
• Monitor and control inventory levels, parts ordering, and cost management.
• Analyze financial reports to make data-driven decisions for business improvement.
• Ensure that all service work meets industry standards and safety regulations.
• Implement and maintain quality control processes and safety protocols.
• Maintain accurate records, including customer data, service history, and financial transactions.
• Handle administrative tasks such as payroll, scheduling, and reporting.
• assist operations manager

Job Type: Full-time

Pay: Php25,000.00 - Php30,000.00 per month

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Store Management: 2 years (Required)

Work Location: In person