Store Manager

Requires a Full Time Store Manager at Taupo Food & Spices Limited located at Taupo, Waikato

Details of the job:

Full Time Permanent Position with minimum 35 hours weekly.

Pay rate: $30 an hour

Objective of the role: Requires an experienced candidate who can independently run the day-to-day operations of the Store without any supervision.

The Job Duties and Responsibilities will include but not limited to the following:

Purchase:

· Make purchase decisions to ensure that stocks is bought at the most beneficial deals offered by the suppliers.

· Build and strengthen relationships with existing and new suppliers.

· Negotiate prices and payment terms with suppliers.

· Organize and monitor timely delivery of goods ordered.

· Check products on arrival for quality and correct quantities, check the invoice to ensure rebates and discounts are properly reflected prior to signing off and forwarding to owner.

Stock Take and Control:

· Be responsible for monitoring sales and stock position to ensure that orders are placed and deliveries scheduled so as to minimize product waste and write off.

· Assist in ensuring purchase costs are kept within parameters set out by the owners of the business.

· Ensure that perishable stocks are correctly utilized following first in first out inventory rules, so as to minimize wastage.

· Organize, monitor and record delivery for all goods ordered for the store.

Sales and Customer Service:

· Calculate margins and ensure profitability when setting sales prices of new products or promotional offers.

· Ensure new/promotional prices are updated in the till system and then removed once the promo period is over.

· Ensure all items are displayed correctly with pricing on boards and drinks etc are tagged correctly in store. Monitor prompt replacement of tags on older stock if required.

· Ensure that every customer receives fast and friendly service, both when ordering on the telephone and in store.

· Take overall responsibility for managing complaints to the store and discuss with the owner for resolution.

· Ensure staffs are trained to handle complaints for quality, lateness or any other reason for complaints to ensure that the causes are eliminated.

Staff Management:

· Preparing staff rosters.

· Train staff in the store. Ensure that staff comply with expected store behavior and that their time is utilized in the best possible manner.

· Mentor staff to maintain impeccable customer service and health and hygiene standards in store.

Other Duties:

· Personally authorize or delegate any out of ordinary decisions made by staff members in store.

· Ensure appropriate safety equipment is readily available if required by store staff or customers.

· Ensure any health or safety hazards and hygiene routines are being maintained and that all perishables are correctly stored.

Store Marketing and Promotion:

· Formulate regular in store promotions to ensure that the marketing approach of the service station has a direct impact on business growth.

· Assist the owner in ensuring that the marketing activities are carried out in a timely manner and are well executed.

· Make ongoing or temporary changes to the sales prices of existing products as required

Budgeting:

· Assist the owner in achieving cost goals through regular monitoring and recording of costs, effective sales performance and minimizing product waste and write off.

· Manage promotions and initiatives within plan and budget so as to promote store profit.

· Assist in meeting weekly and monthly store targets and proactively take action to remedy any adverse trends.

· Review sales, gross profits, contributions to profit and cost targets with the store owner as appropriate.

Till and Bank Duties:

· Ensure that the till system is correctly used by all staff members for.

· Reconcile transactions at the end of shift.

· Record and submit daily cash transactions to owner on a regular basis.

Personal Knowledge, Skills and Attributes:

· Person wishing to step up to responsibility.

· Reliable and honest, action oriented person who does not stress in a busy environment.

· Willing to learn and assume responsibility.

· Good with people.

· Strong focus on growing business.

· Understanding of budgeting and planning expenses and accounting

· Good written and verbal communication skills.

· Good understanding of inventory management and reporting.

· Able to take responsibility of managing the store and ensure profitability and faultless functioning of the retail outlets.

Technical/Professional Expertise:

· Person wishing to step up to responsibility.

· Reliable and honest, action-oriented person who does not stress in a busy environment.

· Willing to learn and assume responsibility.

Requirements and skills required for the role:

· Preferrable related or relevant Retail/ Customer Service or similar role work experience of 2-3 years is desirable.

· Relevant formal qualification is desirable

· Knowledge of Grocery (Indian & Asian) is desirable

· Strong problem-solving skills

· Availability to work in shifts including weekends/ public holidays

Pay: $26.00 – $30.00 per hour

Expected hours: No less than 35.0 per week

Work Location: In person