Store Manager

Ferndale, WA 98248 | Full-time | $27–$30 per hour plus bonus

Ferndale Ace Hardware has proudly served our community since 2009. We’re seeking an experienced, hands-on retail manager to lead our team, run daily store operations, and deliver the knowledgeable, friendly service our customers count on.

This position requires someone ready to take responsibility for store operations following orientation to our store and systems. You’ll oversee purchasing, inventory, hiring, scheduling, merchandising, and customer service. The owner handles back-office functions, allowing you to focus on the store’s people, products, and performance.

What You’ll Do

• Lead and develop the team: Recruit, hire, train, schedule, coach, and evaluate employees. Address performance concerns and build a positive workplace with clear expectations.
• Run daily operations: Organize daily activities, oversee opening and closing procedures, and maintain a clean, safe, welcoming store.
• Manage purchasing and inventory: Order merchandise, coordinate with vendors, maintain appropriate stock levels, improve inventory accuracy, and control shrink and slowmoving stock.
• Deliver helpful customer service: Work alongside employees on the sales floor, help customers find solutions, and resolve concerns professionally.
• Oversee merchandising: Manage pricing, promotions, seasonal displays, and merchandise presentation.
• Drive store performance: Monitor sales, gross margins, and staffing costs against agreed goals. Identify opportunities to improve results.
• Communicate with ownership: Keep the owner informed about store performance, staffing needs, inventory concerns, and operational priorities.

What You’ll Bring

• Previous retail management experience with direct responsibility for employees and daily store operations.
• Experience hiring, scheduling, coaching, and managing employee performance.
• Working knowledge of purchasing, inventory control, merchandising, and retail pointofsale systems.
• Strong organization, sound judgment, and consistent followthrough.
• Ability to make decisions and manage store operations independently.
• A practical, approachable leadership style and willingness to work alongside the team.
• Hardware or homeimprovement retail experience strongly preferred; Ace Hardware management experience is a plus.

Schedule, Pay, and Benefits

• Pay: $27$30 per hour, depending on experience, plus bonus.
• Schedule: Typically, 4045 hours per week, including weekend coverage as needed.
• Overtime: Paid at timeandahalf for hours worked over 40 in a workweek.
• Insurance: Medical, dental, and vision coverage.
• Vacation: Two weeks of paid vacation per year.
• Sick leave: Paid sick leave in accordance with Washington State requirements, in addition to vacation.
• Retirement: 401(k) eligibility after 90 days, with the plan scheduled to begin January 1, 2027.

How to Apply

Apply with your résumé and a brief introduction describing your retail management experience. Highlight your experience leading employees, managing purchasing and inventory, and taking responsibility for store results.

We look forward to meeting someone ready to help lead Ferndale Ace Hardware’s next chapter.