Store Manager

Store Manager / Customer Service Associate

Purity Water | Middletown, NJ

Job Type: Full Time or Part Time

Pay: $42,000 - $55,000/year

Location: Middletown, NJ (In Person)

About Purity Water

Purity Water is a specialty water retail business dedicated to providing customers with high-quality purified drinking water, alkaline water, and convenient refill solutions. We help customers enjoy cleaner, great-tasting water while offering an affordable, environmentally friendly alternative to traditional bottled water.

We are opening a new location in Middletown, NJ, and are looking for a friendly, dependable, and motivated individual to help run our store. This will be the 6th Purity Water location to open in New Jersey.

Position Overview

We are seeking a highly customer-service-oriented Store Manager / Customer Service Associate to oversee the day-to-day operations of our Middletown location.

This is a hands-on position where you will be responsible for running the store independently, assisting customers, handling transactions, and maintaining a clean, welcoming retail environment.

As the primary employee at our new location, you will play an important role in building relationships with customers, creating a positive shopping experience, and helping our business grow.

Key Responsibilities

Customer Service & Sales

• Greet every customer with a friendly, welcoming attitude.
• Assist customers with water refills, bottle purchases, and other products.
• Help customers carry, load, and unload water containers as needed.
• Educate customers about our different water options, products, and services.
• Build relationships with regular customers and encourage repeat business.
• Answer customer questions and resolve concerns professionally.
• Recommend relevant products and services based on customer needs.

Daily Store Operations

• Independently manage daily store operations, including opening and closing.
• Operate the point-of-sale (POS) system and process customer payments.
• Maintain a clean, organized, and professional store environment.
• Clean and sanitize water dispensing stations and customer-facing equipment according to company procedures.
• Monitor inventory levels and restock merchandise and supplies.
• Follow established procedures for water dispensing, sanitation, and quality control.
• Report equipment issues, maintenance needs, or operational concerns to ownership.
• Handle routine operational tasks and maintain accurate daily records.

Store Ownership & Growth

• Take pride in the store's appearance, organization, and customer experience.
• Help create a welcoming environment that encourages customer loyalty.
• Assist with local promotions and customer engagement initiatives.
• Communicate regularly with ownership about store performance and opportunities for improvement.
• Demonstrate initiative and good judgment while working independently.

Qualifications

Required

• Excellent customer service and interpersonal communication skills.
• Friendly, outgoing, and professional personality.
• Dependable, punctual, and trustworthy.
• Ability to work independently with minimal supervision.
• Comfortable handling cash and electronic transactions.
• Ability to regularly lift and carry 40+ pounds, with or without reasonable accommodation.
• Ability to stand, walk, bend, and perform physical retail tasks throughout the workday.
• Strong attention to cleanliness, organization, and detail.
• Willingness to learn our products, equipment, and operating procedures.

Preferred

• Previous experience in retail, customer service, hospitality, or store operations.
• Experience opening and closing a retail store independently.
• Familiarity with POS systems and inventory management.
• Previous supervisory or management experience is a plus, but not required.

What We're Looking For

Above all, we're looking for someone who genuinely enjoys helping people.

Our ideal candidate is personable, hardworking, reliable, and takes pride in delivering excellent service. You should be comfortable getting to know regular customers, helping them with their water containers, and keeping the store running smoothly without constant supervision.

Because this is a new location, we're looking for someone excited about the opportunity to grow with the business and become a familiar, trusted face in the local community.

What We Offer

• Competitive compensation.
• Training on all products, equipment, and operating procedures.
• Opportunity to take ownership of day-to-day store operations.
• Supportive, locally owned small-business environment.
• Opportunity to grow with a new business.

Interested in joining our team?

Apply today to become part of Purity Water's new Middletown location!

Purity Water is an equal opportunity employer.

Pay: $42,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person