Store Manager

Spa Director

Location: Los Angeles, CA

Position Overview

We are seeking an experienced and dynamic Spa Director to lead and manage our luxury spa facility in Los Angeles, CA. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional guest experiences, managing staff, and driving business growth. This leadership role requires a passion for wellness, strong management skills, and a commitment to delivering outstanding service.

Key Responsibilities

• Oversee all spa operations, including treatment services, retail, and facility maintenance.
• Develop and implement strategic plans to increase revenue and enhance guest satisfaction.
• Recruit, train, and manage spa staff, fostering a positive and professional work environment.
• Ensure compliance with health, safety, and sanitation standards.
• Manage budgeting, forecasting, and financial reporting for the spa department.
• Collaborate with marketing and sales teams to promote spa services and special offers.
• Maintain strong relationships with vendors and suppliers.
• Monitor guest feedback and implement improvements to enhance the overall spa experience.

Qualifications

• Minimum of 5 years of experience in spa management or a related leadership role.
• Proven track record of successfully managing spa operations and teams.
• Strong knowledge of spa treatments, wellness trends, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze financial data and manage budgets effectively.
• Proficient in spa management software and Microsoft Office Suite.
• Relevant certifications or licenses in spa management or wellness are a plus.
• Passion for delivering exceptional guest service and promoting wellness.

How to Apply

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience.