Store Manager

About the Role
We are looking for a responsible, organized, and customer-focused Store Manager to oversee daily store
operations and ensure smooth, efficient, and professional management of the outlet. The ideal candidate should
have strong leadership, communication, customer service, and team-management skills.

Key Responsibilities

• Manage day-to-day store operations and ensure the outlet runs efficiently.
• Lead, guide, and coordinate the sales team to achieve store targets and business objectives.
• Monitor sales performance, customer service standards, and overall store productivity.
• Handle customer queries, feedback, and complaints professionally and ensure timely resolution.
• Maintain proper product displays, stock availability, cleanliness, and overall store presentation.
• Monitor inventory levels and coordinate stock requirements, receiving, and basic stock control.
• Maintain accurate store records, reports, and daily operational updates.
• Coordinate with management and suppliers/vendors whenever required.
• Ensure company policies, procedures, discipline, and service standards are consistently followed.
• Support promotional activities, social media initiatives, and customer engagement programs.
• Train and motivate team members and help create a positive, professional working environment.
• Requirements & Preferred Skills.
• Candidates based in or preferably settled in Ernakulam are preferred.
• Previous experience in retail management, store operations, or a similar supervisory role is preferred.
• Strong communication, leadership, organizational, and problem-solving skills.
• Good customer-handling skills with a professional and positive attitude.
• Ability to manage multiple responsibilities and work effectively under pressure.
• Knowledge of Zoho is an added advantage.
• Basic computer knowledge and familiarity with sales/inventory systems will be beneficial.
• Candidates looking for a stable, long-term opportunity are preferred.

Compensation & Work Schedule

Position: Store Manager

Starting Salary Rs 18,000 per month; negotiable based on experience and skill set

Working Hours 10:00 AM – 8:00 PM

Weekly Off 4 days per monthLocation Panampilly Nagar, Kochi

Pay: ₹18,000.00 - ₹24,000.00 per month

Ability to commute/relocate:

• Panampilly Nagar, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Store management: 1 year (Preferred)

Work Location: In person