Store Manager

Job Summary

Oversee daily food services store operations to ensure efficiency, quality, and customer satisfaction while managing inventory, staff, sales, and compliance with safety regulations.

Responsibilities

Lead daily food services store operations to ensure smooth and efficient business performance

Manage inventory by ordering, receiving, storing, and monitoring food supplies and products to maintain stock accuracy

Supervise, schedule, and coordinate staff to ensure adequate manpower and effective task allocation

Maintain consistent food quality, service standards, and customer satisfaction through active monitoring and staff guidance

Monitor sales performance, operating expenses, and stock levels to support and improve business profitability

Ensure compliance with food safety, hygiene, sanitation, and workplace safety regulations to maintain a safe environment

Handle customer enquiries, feedback, and complaints professionally to enhance customer experience

Coordinate with suppliers and service providers to ensure timely delivery of goods and supplies

Maintain accurate records of sales, inventory, staff schedules, and daily operational activities for reporting and analysis

Identify operational issues and implement improvements to enhance service efficiency and overall store performance

Preferred competencies and qualifications

At least 2 years of relevant experience in food services, retail operations, or food and beverage management

Leadership skills demonstrated by supervising and coordinating teams to achieve operational goals

Knowledge of inventory management, stock control, and basic sales reporting to support store operations

Familiarity with food safety, hygiene, and sanitation requirements to ensure regulatory compliance

Customer service, communication, and problem-solving skills applied to resolve issues and improve service quality

Ability to work independently and manage daily store operations effectively

Willingness to work shifts, weekends, and public holidays as required

Responsible and organized approach to working in a fast-paced environment

Kenneth & Co Group Pte Ltd is a leading human resources and recruitment agency dedicated to connecting businesses with top-tier talent. Established with a commitment to excellence and professionalism, Kenneth & Co Group specializes in providing comprehensive staffing solutions to companies across various industries. With a team of experienced professionals and a deep understanding of the job market, we are dedicated to helping our clients achieve their business goals by finding the right people for the right positions.