Store Manager

Are you passionate about delivering exceptional customer service? Would you like to be part of a team that run and manage a busy Self Storage facility that is at the heart of the local community? We are looking for a Store Manager who is a real self-starter that loves interacting with customers, to join our growing team.

Self-Storage is so much more than what you may think it is. We are consistently solving customers' storage needs on a daily basis, whether that is people moving home or downsizing, a growing business needing more space for their stock or tools, or a student on a summer break, each customer has a different story which makes every day a fresh challenge.

When a customer visits a store, their experience starts with you. It is crucial that they are met by someone with an enthusiastic attitude who welcomes them and looks after them from the moment they enter the store. We really take an interest in our customer’s stories and look to make a real impact in the communities we work in.

What we are looking for

Someone with a get up and go attitude. You will need the drive, not only to grow the store and build local relationships, but also to motivate and manage the team around you.

Some of the key responsibilities for the role are:

· Developing local relationships that will enhance the performance of the store.

· Ensuring you and your team provide the highest level of customer service.

· Maximising store profitability. Taking full accountability for store performance and team well-being.

· Providing regular coaching and support to your team.

· Promote a positive and flexible approach to daily management of your store/team.

· Ensure you and your team maintain the cleanliness and maintenance of the store.

This job description is not exhaustive. We would expect individuals to be flexible and to adapt.

The ideal candidate will be able to commit to 40 hours per week, with flexibility to work a variety of shifts, including weekends and weekdays, as required.

Please note that the post holder will be required to undertake ad-hoc travel to other Cinch sites to support the needs of the business. The post holder will also be required to travel for a one-day training session during their training period.

What we offer!

At Cinch Storage, we know our store teams are our greatest asset, driving our success through their dedication and hard work. That's why we're committed to recognising and rewarding their contributions every step of the way. Our comprehensive benefits package reflects this commitment, offering a range of perks designed to support our employees in both their personal and professional lives.

Cinch Self-Storage is an equal opportunity employer, which means we do not discriminate on the basis of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in our workforce.

These include people from Black, Asian and minority ethnic backgrounds and women.

Salary listed is inclusive of High-Cost Area Supplement.

Pay: From £35,657.89 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount

Ability to commute/relocate:

• Watford WD24: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to work a variety of shifts to include weekdays and weekends? (Required)

Experience:

• Management: 2 years (required)
• Sales: 1 year (required)
• Self Storage: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person