Store Manager

A multi-award-winning lifestyle family business with 21 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home.

Store Manager - Hitchin

We are looking for an outstanding Store Manager to join the BTL family in our NEW store in GUILDFORD. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team

Please apply (on our careers website) with a COVERING LETTER and CV. We look forward to reading your cover letter, explaining why you would like to work for Between the Lines and why you feel you should be considered for this job.

About You

The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team

As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.

Responsibilities

• Ensure our outstanding Customer Service Standards are maintained
• Take responsibility for reaching set financial targets and KPI’s without pressure selling
• Adhere to and follow our policies and procedures
• Ensure all rotas and administrative tasks are completed in a timely manner
• Maintain excellent product presentation and knowledge in line with our company standards
• Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times
• Attend and participate in all management training sessions
• Maintain Health & Safety checks and compliance
• Follow all security measures as a keyholder

Always leading by example and with kindness

Rewards and Benefits

• competitive salary £32k depending on experience
• every other weekend off
• BUPA cover (after successful completion of 6 month probation period)
• extra paid day off if the birthday falls on a working day
• 30% staff discount
• 30 days annual leave (increasing by a day for each year of service, up to 35 days)
• free parking (after successful completion of 6 month probation period)

Hours of Employment - You will typically work on a two-weekly rota. The exact hours can be found on our careers website (jobs.between.co.uk)

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Private medical insurance
• Store discount

Experience:

• Retail management: 2 years (required)

Work Location: In person