Store Manager

About the Role

We’re on the lookout for a full time Store Manager to help lead our team and keep the shop running like clockwork. You’ll be in the shop with the crew, making sure customers are looked after, the store’s looking great, and the day runs smoothly from open to close.

This isn’t a desk job – it’s all about being present, leading and supporting the team, and creating a friendly space for customers and staff alike.

You’ll report directly to the owner manager, who’ll support and guide you in strengthening your leadership skills, building confidence in managing your team effectively, and handling the lively chaos that is a pool shop in summer.

What You’ll Be Doing

• Keep the store tidy, stocked, and looking its best
• Deliver friendly, helpful customer service and handle any issues as they come up
• Help train and guide team members so everyone’s working well together
• Manage daily task lists, staff breaks, and ensure staff presence in the shop
• Keep things safe, positive, and running smoothly day to day

What We’re After

• Experience in a supervisory role or someone who is a natural leader
• Confident leading a small team and setting a great example
• Strong people skills and a down-to-earth attitude
• Be able to manage customer expectations – focusing on solutions, not drama
• Reliable, organised, and calm under pressure
• Good at reading the room
• Understands the difference between individual and collective accountability and acts accordingly

About us

Better Pool & Irrigation Supplies has been growing steadily since we kicked off in 2012. Led by a hands-on owner-manager with more than 25 years’ experience in the pool and irrigation industries. Our long-standing small team are a fun, slightly cheeky bunch who work hard, help each other out, and know when it’s time to get stuck in.

• Supportive team and great workplace culture
• A role where you’re part of the action every day
• Opportunities to build your leadership skills

Additional Requirements / Information

• Experience in pool, irrigation, plumbing, or hardware environments is an advantage
• Clear, legible handwriting is essential
• Uniforms will be provided
• Weekend work and overtime required during busy periods
• Salary open to negotiation based on experience

How to Apply

Send through your resume and a short cover letter telling us about your skills and experience and why you’d be a great fit by clicking ‘Apply Now’ or email – [email protected]