Store Manager

Company Description Boathouse/Blackwell Supply Company is a Canadian-owned retailer that began in 1973 in St. Catharines, Ontario, originally known as Arlies and focused on active lifestyle apparel and equipment. The company has grown to over 80 Boathouse stores across Canada, along with a national chain of lifestyle shoe stores under the Blackwell Supply Company banner. Boathouse/Blackwell Supply Company serves outdoor enthusiasts and lifestyle-focused customers by offering a curated selection of popular brands. These include Vans, Billabong, Converse, Champion, Adidas, Fila, Puma, Obey, RVCA, and Volcom, appealing to a wide range of style and activity preferences. Team members join a dynamic retail environment with a strong heritage in Canadian active and lifestyle fashion.

Role Description The Store Manager role is a full-time, on-site position based in Abbotsford, BC. The Store Manager oversees daily store operations, including opening and closing procedures, visual merchandising, inventory management, and adherence to company policies. This role leads, trains, and motivates the store team to achieve sales targets, deliver exceptional customer service, and maintain a welcoming shopping environment. The Store Manager monitors key performance indicators, manages scheduling, and ensures proper retail loss prevention practices are followed. The position also involves resolving customer concerns, supporting promotional activities, and collaborating with regional management to implement business initiatives.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Effective interpersonal and Communication skills for leading teams and engaging customers.
• Proven Store Management experience, including staff supervision and daily operations oversight.
• Knowledge of Retail Loss Prevention practices and maintaining a secure store environment.
• Experience in retail apparel or footwear, with an understanding of lifestyle and activewear brands.
• Ability to analyze sales results, manage budgets, and use point-of-sale and retail management systems.
• Demonstrated leadership abilities, including coaching, performance feedback, and conflict resolution.
• Flexible availability, including evenings, weekends, and holidays, as required by retail operations.
• High school diploma or equivalent; post-secondary education in business or retail management is an asset.