Store Manager

*** ARE YOU READY TO JOIN A DYNAMIC AND GROWING COMPANY***

We are currently looking for someone with passion, energy and enthusiasm for a full time manager position for our Chatham location

As a member of the management team, the store manager is responsible for managing the store, pursuing the mission, values and objectives of the HART Stores. It also contributes to the success of the store and the region

• Plans and directs all store activities - by ongoing coaching and training of staff - walking with team members - ensuring precise planning and clear communication and instructions have been given in regards to tasks to be completed
• Build and create a team within the store by hiring, coaching, training and evaluating staff on an ongoing basis in order to achieve and maintain company standards and expectations.
• Able to effectively provide open communication and follow up to team members on performance standards, providing disciplinary measures as needed.
• Follow all policies and procedures as outlined in the companies policy and procedure documentation, and ensure continued follow up and coaching to all staff on these company expectations.
• Ensures sales meet budgets through good customer service and pro-active sales floor management - ensuring continued follow up and coaching on company initiatives and programs.
• Evaluate competition and sales trends and communicate with home office buying team on suggested sales/promotions to help support local area foot traffic.
• Planning and allocation of hours given in priority of workload in relation to budget of hours provided at store level.
• Follow all health and safety expectations as communicated through the company's H&S policies and procedures. Openly communicate and needs and requirements needed with the corporate HR department.
• Achieve and maintain sales budgets by providing quality customer service and ensuring quality customer service standards are implemented and maintain by all team members. Analyzing and resolving quality and customer service problems in a quick and effecient manner by openly communicating to all sales team members. Openly communicating any recommendations for system improvements to the corporate operations department. Committing to promote a positive corporate image to attract and retain customers.

Job Type: Full-time

Education:

• Secondary School (preferred)

Experience:

• Retail Management: 5 years (preferred)

Work Location: In person