Store Manager

Benefits:

• Locally owned and operated
• Employee discounts
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:
Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent T & M Hardware & Rental consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Goals:

• Drive growth in the company through increasing sales and reducing expenses.
• Build a strong team of motivated and productive retail associates.
• Expand knowledge of retail operations, including inventory management and pricing strategies.