Store Manager cum Optometrist

Skillventory is hiring a Store Manager cum Optometrist for a leading Retail company.

Key Responsibilities SM

• Operations & Administration: Manage opening/closing procedures, daily financial reports, cash handling, and inventory audits.

• Sales & Performance: Drive store performance to meet or exceed sales, conversion, and average order value targets.

• Customer Experience: Deliver high-quality service, resolve customer complaints, and ensure technical accuracy in dispensing eyewear.

• Staff Management & Training: Hire, train, schedule, and mentor staff on optical products, sales techniques, and customer service.

• Inventory & Technical Control: Manage stock levels, order frames/lenses, and supervise the fitting, adjusting, and dispensing of eyewear.

Optometrist Job Profile (JD)

• New Sales Process -Zero error Eye Testing, Lens Selling by Optometrists & Correct Selling

• History taking of the patient

• Drive sales for Bifocal Ratio, Contact lenses and House Brand lenses

• Focus on increasing AUPC

• Ensure higher Conversions from Eye Testing to Buyers

• Demonstrating strong technical knowledge by correct selling

• Clinic Operations and Equipment Maintenance

• Resolving Customer Complaint & winning back irated customers

• Quality check of lenses before & after fitting.

• Instructing the technicians regarding the technicalities of fitting.

• Helping the store manager to order the lenses and upgrading his knowledge regarding the lens types.

• Partner with regional optometrist & corporate for driving projects/initiatives which are technical in nature