Store Manager Designate

Description

We’re looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you’ll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

About The Role

Contract: Permanent
Hours: Full-time

Hours of Work: 40 Hours per week, working 5 days out of 7 on a rota basis

As Store Manager Designate, you’ll play a vital role in supporting multiple stores, helping to deliver business plans, drive KPIs, and ensure operational excellence. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Key responsibilities include:

• Working with Store Managers to deliver business plans focused on growth and commercial success
• Assisting in driving KPI results across stores and engaging teams in achieving performance goals
• Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities
• Coaching and developing colleagues to build strong succession plans for the future
• Supporting recruitment, onboarding, and training to maintain compliance and nurture talent
• Helping organise daily operations and manage store security
• Ensuring compliance with health & safety policies and company procedures

About You

• At least 2 years’ proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
• Current driving licence and willingness to travel across the region

What We Offer

Scottish Widows contributory pension – company will match up to 5%
️ Up to 25% colleague discount in store
Free parking on site
33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
Excellent training and development opportunities
Plenty of career progression opportunities
‍‍‍ Life Assurance
️ Employee Assistance Programme with Retail Trust
Comprehensive colleague benefits
Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.

About Mole Country Stores