Store Manager - Full Time

The Jewellery Store Manager oversees daily showroom operations, drives luxury sales targets, manages high-value inventory, and leads a team of specialized sales consultants to deliver an exceptional, premium client experience. Key Responsibilities • Sales & KPI Management: Drive monthly and annual revenue targets. Monitor and analyze key performance metrics like footfall, conversion rates, and average transaction value. • Team Leadership & Coaching: Recruit, onboard, train, and motivate sales associates. Ensure the team maintains extensive knowledge of diamonds, precious metals, and gemstones. • Luxury Client Relations: Provide tier-one customer service. Personally assist VIP clients with high-ticket purchases, bespoke customizations, and professional conflict resolution. • Inventory Control & Security: Lead regular physical stock counts and diamond/gold audits. Oversee tight showroom security protocols to prevent shrinkage and maintain high asset safety. • Visual Merchandising: Direct the aesthetic arrangement of display cases, lighting, and seasonal window displays according to corporate luxury brand standards. • Operations & Administration: Manage daily opening and closing processes, cash handling, point-of-sale (POS) systems, and statutory retail compliance logs. Key Requirements • Experience: 3 to 5+ years of retail management experience, with a proven track record specifically within luxury retail, fine jewellery, or high-end timepieces. • Product Expertise: Strong expertise or certification in gemology, diamond grading (GIA/IGIs standards), and precious metal valuations is highly preferred. • Skills: Excellent communication, luxury clientele networking, and proficiency in advanced retail CRM and inventory tracking systems.

Pay: ₹12,123.92 - ₹42,062.60 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Work Location: In person