Store Manager - Hug Craft at Central World

Role Summary

Lead Hug Craft’s store at centralwOrld, driving sales performance, delivering an exceptional customer experience, and ensuring smooth daily operations. Build and develop a strong store team while bringing the brand to life through engaging store presentation and effective merchandising.

Role & Responsibilities:

• Oversee all aspects of store operations, ensuring the achievement of sales targets, outstanding customer service, and maintaining brand standards in VM and store presentation
• Develop and in-depth understanding of inventory structure, with the goal of providing timely support to each customer’s retail inventory
• Manage monthly rosters and daily shift plans to optimize labor efficiency in response to real-time traffic flow, campaign schedules, and sales trends
• Conduct weekly analysis of store performance, generating numerical data to identify growth opportunities
• Collaborate with Retail Marketing and VM teams to ensure that all concepts, campaigns, and strategies are aligned

Qualifications:

• Bachelor’s degree or higher in Business Administration, Marketing, or related field
• Minimum 5 years’ experience as a Store Manager, or Assist Store Manager from retail industry
• Have a solid background in sales & operations, and a strong passion for the retail industry
• Have proven leadership abilities and can create an environment that motivates, develops, and brings out the best in our co-workers
• Demonstrate enthusiasm and exhibit passion for the brand and retail industry
• Excellent, proven interpersonal, verbal, and written communications skills