Store Manager in Training

Looking for career growth and love Retail? Let’s Talk!

We have a paw-some leadership opportunity

If you are a leader seeking a change of industry, an assistant manager, duty manager or supervisor ready to take it to the next level, our stores may be just what you’re looking for.

Why Join PetO?

Since our founding in 2007, our 17 PetO Stores have grown into a household name in NSW. With the recent addition of 41 new stores and 22 vet clinics and grooming salons to our network, we’re continuing to expand our paws across Australia (now available in VIC, TAS, ACT, QLD and...WA!).

And the best part? Our customers. Pet parents are genuinely some of the most passionate people you’ll meet. You’ll spend your day greeting, chatting about pets, seeing (and cuddling) dogs, and occasionally meeting some delightfully quirky pets too — because our stores are pet friendly.

We are proudly adoption first. You won’t see live animals for sale in our stores. Instead, you’ll partner with local rescues and shelters, support community adoption events, and help pets find their forever homes.

This is your chance to join our team as a Manager in Training, and grow into a leadership role as we continue to revolutionize pet retail and customer experience.

WHAT WE OFFER:

• A mentorship approach to support your development into store management
• Access to pet and retail experts available
• Genuine career progression across our large network
• 5-day working week with 2 consecutive days off (including one weekend day)
• Staff discount across the group
• Your birthday is an additional day off!
• Sales bonus and incentives
• End of year celebrations and yearly community events
• A fun, energetic and supportive team culture

If you're eager to learn, take initiative, and are passionate about retail and pets, we’ll provide the support, training, and mentorship you need to succeed.

AREAS OF ACCOUNTABILITY WILL BE:

• Customer Service Excellence
• Adoption days
• People Management
• Stock Control
• Merchandising

HAVE YOU GOT WHAT IT TAKES?

• A genuine passion for outstanding customer service
• Ability to work a Tuesday to Saturday roster
• Love working in an energetic and fun environment
• Excellent people and communication skills
• A desire to learn, grow and develop
• Exposure to sales targets and KPIs (or willingness to learn)
• ... and of course, a true love for animals!

If you are prepared to work smart, have fun while achieving great results, and want a fulfilling career in an ethical company — with the bonus of daily dog cuddles — we’d love to hear from you. This is a customer-focused role for people who truly love engaging with pet parents, talking about pets all day, and going above and beyond to help.

If you would like to have a confidential conversation about a career at PetO contact us at [email protected].

Due to the volume of application, and to stand out from the crowd, please include a cover letter explaining why this role or the pet industry is of interest to you. We look forward to hearing from you!

If you haven’t received a response within 14 days, your application will be kept on file for future opportunities.