SM Retail, Inc. - Corporate
Store Manager | Laguna
3 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
7 August 2026
What they need
Responsibilities
Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.
Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.
Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.
Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting).
Key Qualifications (Background, Experience, etc)
Bachelor’s Degree in Business Administration or similar
At least 2 years’ related retail work experience in a managerial role
Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes
Excellent communication and interpersonal skills
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