Store Manager – Premium Technology Retail

Permanent | Full-time | On-site, Dundrum | Competitive Salary DOE + Bonus

The Opportunity

Are you an experienced retail leader ready to take ownership of a high-profile, high-volume technology store ?

This is an exciting opportunity for a commercially driven Store Manager to lead a flagship retail environment in Dundrum. You’ll have full ownership of store performance, people development, operational standards and customer experience , while playing an influential role across the wider retail network.

You’ll be a visible leader on the shop floor, inspiring your team, driving commercial results and ensuring every customer receives an exceptional premium experience.

What You’ll Be Responsible For

Commercial Leadership

• Own store revenue, productivity, costs and overall commercial performance.
• Translate business priorities into clear targets, actions and accountability.
• Use sales and customer data to identify opportunities and improve performance.
• Build a strong culture of performance through regular coaching and reviews.

People & Leadership

• Lead, coach and develop the management team and wider store team.
• Set high standards for performance, customer focus and behaviours.
• Build a strong pipeline of future leaders through development and delegation.
• Address performance issues confidently while maintaining a positive team culture.

Customer Experience

• Deliver a consistently premium, knowledgeable and personalised customer experience.
• Bring technology products and solutions to life through demonstrations and engaging experiences.
• Act as the senior escalation point for complex customer situations.
• Develop local events, learning opportunities and initiatives that drive customer engagement.

Operational Excellence

• Maintain high standards across stock, scheduling, merchandising, facilities, security and compliance.
• Ensure the store remains audit-ready, safe and commercially effective.
• Manage relationships with key site and landlord stakeholders.
• Plan resources effectively around busy trading periods.

Wider Business Influence

• Share insights and best practice across the wider retail network.
• Partner with Marketing, Operations and Service teams to improve store performance.
• Contribute ideas and challenge existing ways of working to support retail innovation.
• Provide senior leadership cover across the network when required.

What We’re Looking For

• 5+ years’ retail management experience , ideally in a high-volume, premium, technology, lifestyle or service-led environment.
• Proven success in delivering commercial targets and improving store performance.
• Experience leading and developing a management team.
• Strong commercial awareness, organisation and attention to detail.
• Excellent communication, stakeholder management and negotiation skills.
• Customer-first mindset with a genuine passion for delivering exceptional service.
• Data-driven approach with the ability to turn insight into action.
• Resilient, adaptable and confident working in a fast-paced retail environment.

Why Join?

You’ll have the opportunity to lead one of the most commercially important technology retail stores in Dublin while developing your career within a growing Irish retail organisation.

Benefits include:

• Competitive salary + bonus
• Occupational pension scheme
• Clear career progression and internal promotion opportunities
• Extensive learning and development resources
• Employee Assistance Programme
• Employee, family and friends discounts
• Recognition and long-service awards
• Opportunities to support charitable initiatives

What Success Looks Like

Commercial: The store consistently delivers against revenue, productivity and cost targets.

People: A confident, motivated team with strong accountability and a clear pipeline of future leaders.

Customer: A premium, engaging customer experience that builds loyalty and repeat visits.

Operations: A safe, compliant, well-organised and consistently high-performing store.

Leadership: A Store Manager who is recognised as a trusted senior leader and contributes ideas and best practice beyond their own store.