Store Manager (Surabaya Area)

RESPONSIBILITIES :

1. To position TIMEZONE as the market leader in Family Entertainment Center (FEC) business by ensuring that our vision “To Spread Happiness and Create Memorable Moments" for our guests is implemented in a consistent manner.
2. To ensure the high level of Guest satisfaction is obtained through excellence Guest Experience in our venue.
3. To develop, lead and deliver growth, cost efficiency and sustainable profitability in accordance with our target, management direction, and financial strategy.
4. To be responsible for all venue administration, receiving goods process, managing the stock inventory and ensuring availability of souvenirs and attractive display in our souvenir shop and in vending games
5. To manage the team and daily activity, to supervise and to coach the team in areas of daily workflow and work performance.
6. To identify and develop the talents within the venue to secure succession planning.
7. To ensure that all SOPs well implemented in the venue.

REQUIREMENTS :

1. Candidate must hold minimum diploma degree from any field, preferably from industrial or management major.
2. Proven successful experience minimum 5 years as Store Manager.
3. Experience of customer-centric business and gained in a value-driven organization
4. High leadership qualities as proven record of lead, inspire, provide direction, and act strategically toward people and customer centric.
5. Strong organizational and management skill.
6. Good communication and interpersonal skill.
7. Willing to work on weekend, public holiday, and work on shift.