Store Manager/Assistant Manager

Job Overview

We’re looking for leaders at AM COFFEE. Join us for coffee, stay for the community, connections and opportunitie. We’re looking for an experienced and passionate leader to join us as a Store Manager. As a Store Manager, you’ll lead your store and team, create a welcoming environment for customers and partners, and deliver an excellent Starbucks experience every day.

Key Responsibilities

• Lead and manage the day-to-day operation of the store
• Deliver excellent customer service and maintain Starbucks standards
• Lead, motivate, coach and develop your team
• Recruit, onboard and train new partners
• Set clear goals and expectations and recognise great performance
• Analyse sales, KPIs and store performance to identify opportunities for improvement
• Manage labour, forecasting, rotas and scheduling
• Drive sales and overall store performance
• Manage stock, ordering and inventory
• Maintain high standards of food safety, health & safety, cleanliness and operational compliance
• Implement new promotions, products and company initiatives
• Manage performance and support partners with their development
• Create a positive, inclusive and engaging working environment
• Take ownership of store results and make effective day-to-day business decisions

What We’re Looking For

• Previous management or leadership experience, ideally within retail, hospitality or another fast-paced environment
• Strong leadership and people-management skills
• Excellent communication and customer-service skills
• Confidence in coaching and developing a team
• Strong organisational and problem-solving skills
• Commercial awareness and confidence working with sales and performance targets
• Ability to work flexibly according to the needs of the business

Benefits

• Competitive salary
• Store performance bonus (if applicable)
• 28 days annual leave
• Partner/employee discount
• Full training and ongoing development
• Career progression opportunities
• Employee recognition programmes
• Employee Assistance Programme (if applicable)
• Pension scheme
• A supportive and inclusive working environment

Join us to lead a vibrant retail environment where your management talents can shine! We value energetic leaders who are passionate about delivering exceptional service while inspiring their teams. This role is perfect for those eager to grow their management career in a lively, supportive setting.

Pay: £27,500.00-£33,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Sick pay
• Store discount

Ability to commute/relocate:

• Aylesbury HP20 1TA: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 1 year (preferred)

Language:

• English (required)

Work Location: In person