Store Manager/Assistant Store Manager (Total NLEX)

Store Manager is responsible in producing maximum sales and profitability at the store level through excellent customer service and efficient store operations.

Main Duties:

• Trains, develops and motivates an effective, positive and enthusiastic sales
• force to achieve or exceed sales targets.
• Ensures that all sales staff has completed the available training program.
• Holds daily team huddle to make sure that team is aware of the daily
• deliverables and deficit to sales plan
• Provides daily, and weekly sales goals based on monthly sales budget.
• Ensures company-wide and in-store promotions/ tie-ups are properly implemented by all store staff.
• Ensures Visual Merchandising guidelines are followed on a per store and per brand basis
• Ensures proper and correct price tagging of all products within the selling area in coordination with the SRD Manager and Accounting department
• Ensures adherence of all store personnel to customer service policies, and operations guidelines to maintain the company’s high customer service standards
• Prevents incidence of customer complaints through proper training of store personnel and efficiency of store operations. Manages and monitors incidence of customer complaints, if any.
• Coordinates with HR department regarding staff and store requirements and concerns.
• Prepares and sends timekeeping report, payroll and employee benefit-related documents and requirements.
• Ensures that loss prevention measures are followed.
• Ensures smooth and accurate cashiering operations at all times
• Responsible in preparing end of day cashier’s report and ensures safe, complete and timely deposit of sales in the bank at the end of the day.
• Responsible in checking the manual sales recorded in manual OR.
• Ensures religious submission of daily reports to Area Manager, Operations Accounting and Retail Admin, and other HO departments as needed.
• Ensures the over-all security of the store, its personnel and stocks.
• Participates in the restitution of confirmed losses based on official of investigation and report of the company’s authorized department

Qualifications:

• Candidate must possess at least College/Bachelor's Degree in Supply Business Management or any related course.
• 1 – 3 years of relevant experience required
• Good communication skills
• Can adapt well in a fast-paced environment
• Sense of ownership and commitment towards work
• People Management
• Must be willing to be assigned at Total NLEX