Store Managers (NOR + SOR)

Store Managers (NOR + SOR)

WA Pool Warehouse | (NOR + SOR)
Work Type: Full-time
Industry: Retail / Pool Industry

Passionate about pools? Ready to build a long-term career doing what you love?

Whether you're an experienced pool industry professional or an accomplished retail leader with a passion for customer service, this is your opportunity to build a rewarding career with WA Pool Warehouse.

We're looking for an exceptional Store Manager to join our team stores. Under new ownership and with exciting growth plans ahead, we're searching for passionate leaders who enjoy helping customers, developing great teams, and sharing their knowledge to make a real difference every day.

If you love pools, thrive in a retail environment, and want to join a business that values people, performance and long-term career growth, we'd love to hear from you.

About the Role

As Store Manager, you'll lead the day-to-day operations of one of our established and successful retail stores, creating an environment where customers receive trusted advice, outstanding service, and practical solutions for all their pool and spa needs.

This is a hands-on leadership role where you'll work alongside your team, build genuine relationships with customers, coach and develop your people, and take ownership of your store's performance. You'll play an important role in growing the business while supporting our expanding mobile pool care services and maintaining WA Pool Warehouse's reputation for expert advice and exceptional customer service.

Key Responsibilities

• Lead, coach and develop your team to deliver exceptional customer experiences.
• Create a positive, high-performing culture built on teamwork, accountability and continuous improvement.
• Build long-term customer relationships and become a trusted local pool expert.
• Provide practical pool care advice, including water testing and product recommendations.
• Drive sales, profitability and overall store performance through outstanding customer service.
• Maintain high standards of merchandising, presentation, inventory management and store operations.
• Support and promote our mobile pool servicing and equipment installation services.
• Work closely with our service technicians to ensure a seamless customer experience.
• Recruit, train and develop team members to achieve their full potential.
• Ensure a safe, organised and well-presented store environment.

About You

You'll enjoy working with people and genuinely care about helping customers find the right solutions. You're an approachable leader who leads by example, enjoys developing others and takes pride in running a successful business.

You'll also bring:

• Previous retail leadership, Store Manager or Assistant Store Manager experience.

• Outstanding customer service and relationship-building skills.

• Strong leadership, coaching and communication abilities.

• A hands-on, positive and solutions-focused attitude.

• Excellent organisational and time management skills.

• Strong commercial awareness and the ability to drive sales and team performance.

• A willingness to learn, grow and build your career within the pool industry.

• Weekend availability is essential, including Saturdays and Sundays during summer (7-day trade) and Saturdays during winter.

• Full Drivers Licence.

Highly Regarded

• Experience within the pool and spa industry.
• Pool servicing or maintenance experience.
• Water testing or pool chemistry knowledge.
• Technical knowledge of pool equipment and systems.
• Experience in retail, trade, hardware, home improvement, landscaping or outdoor living industries.

Why Join WA Pool Warehouse?

• Join Western Australia's largest independent pool retailer.
• Lead one of our successful and well-established retail locations.
• Be part of an exciting new chapter under new ownership.
• Work with experienced teams and loyal, repeat customers.
• Genuine opportunities for career progression as our business continues to grow.
• Competitive salary package with performance incentives.
• Ongoing training, development and support.
• Join a supportive leadership team that values people, teamwork and operational excellence.
• Enjoy a rewarding career in an industry where every day is different.

Why Our Customers Choose Us

At WA Pool Warehouse, we're passionate about helping families enjoy healthier, safer and more enjoyable pools. We pride ourselves on delivering honest advice, quality products, expert knowledge and outstanding customer service. As Store Manager, you'll have the opportunity to build lasting customer relationships and make a genuine difference within your local community every day.

Apply Now

If you're passionate about pools, love leading people and enjoy helping customers, we'd love to hear from you.

Please submit a cover letter outlining your preference to work north or south of the river

Whether you're an experienced Store Manager, an Assistant Store Manager ready to take the next step, or an industry professional looking to progress your career, this is an exciting opportunity to join a growing Western Australian business with a bright future.

Join WA Pool Warehouse and help lead the next chapter of one of WA's most trusted names in pool care.