Store Opening Support Manager

Responsibilities:

• Lead and monitor the end-to-end store opening process from project initiation to store launch.

• Develop and maintain project timelines, milestones, and opening schedules.

• Coordinate cross-functional activities among Operations, Construction, Facilities, Procurement, Human Resources, Finance, IT, Marketing, and other relevant teams.

• Track progress of all store opening deliverables and ensure timely completion.

• Conduct regular project status meetings and provide updates to management.

• Act as the primary liaison among internal departments, contractors, suppliers, landlords, government agencies, and external partners.

• Facilitate collaboration and alignment among stakeholders to resolve issues and remove project roadblocks.

• Ensure accountability of project owners for assigned deliverables and deadlines.

• Escalate critical issues and delays to management when necessary.

• Identify project risks and potential delays that may impact store opening schedules.

• Develop and implement mitigation plans to ensure project timelines are met.

• Monitor compliance with company standards, regulatory requirements, and project objectives.

• Prepare and maintain store opening trackers, project dashboards, and status reports.

• Ensure proper documentation of project plans, permits, approvals, contracts, and store readiness checklists.

• Provide management with accurate updates on project progress, risks, and completion status.

• Ensure all operational, staffing, facility, IT, merchandising, and marketing requirements are completed before store opening.

• Conduct project readiness reviews and coordinate pre-opening assessments.

• Verify that all opening requirements and compliance standards are achieved prior to launch.

Qualifications

Bachelor's Degree in Business Administration, Engineering, Project Management, Operations Management, or related field.

• Minimum of 5 years experience in Project Management, Store Development, Construction Management, Business Operations, or related functions.
• Experience supporting retail, food, restaurant, FMCG, or multi-site business expansion is highly preferred.
• Strong project management, planning, and organizational skills.
• Excellent stakeholder management and cross-functional coordination abilities.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and project tracking tools.
• Ability to work under pressure and manage multiple projects simultaneously.