Store Operation Manager

Description

Responsibilities

• Oversee daily restaurant operations and ensure operational excellence

• Monitor sales performance, food costs, labor costs, and profitability

• Prepare and analyze P&L reports and recommend improvement strategies

• Develop and implement operational policies and procedures

• Ensure compliance with company standards, food safety, and government regulations

• Manage staffing, scheduling, training, and employee performance

• Drive customer satisfaction and service quality initiatives

• Coordinate with different departments to achieve business goals

Job Requirements

• Bachelor's Degree in Business Administration, Hospitality Management, or related field
• Minimum of 3-5 years experience in restaurant operations management
• Strong knowledge of restaurant operations, food safety, and customer service standards
• Experience in P&L (Profit & Loss) Analysis and Reporting
• Knowledge of budgeting, cost control, inventory management, and labor management
• Proven leadership and team management skills
• Excellent communication and problem-solving abilities
• Proficient in Microsoft Office, especially Excel and reporting tools