Store Operations Manager

• Manages overall store operations (department store, supermarket, warehouse, facilities and mall Operations) of the assigned store
• Monitors opening and closing of store and mall
• Monitors and ensures accomplishment of sales targets of the store
• Ensures excellent customer service and attends to escalated customer complaints of the store
• Oversees and manages the lay-out and design of display in the department store, supermarket and mall, thus ensuring its effectiveness and performance
• Monitors and ensures stock availability of items sold in the department store and supermarket
• Plans and creates sales improvement strategies
• Monitors the roles and efficiencies of all back-end services to ensure a smooth store and mall operations
• Ensure good teamwork across all departments of the store

Job Qualifications:

• Candidate must possess at least Bachelor's/College Degree in Engineering (Industrial), Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• With at least 5 years supervisory/managerial experience in retail
• With working knowledge in Microsoft Word, Excel and Power Point
• Excellent customer orientation
• Proactive and results driven
• Very good leadership and coordinating skills
• Good oral and written communication
• Willing to be assigned in any of Gaisano Grand stores.