Store Proprietor/Manager

Company Overview

The hiring organization is a premier Philippine house for bespoke tailoring, handcrafted menswear, and luxury custom apparel, with brand heritage tracing back to the 1960s. The parent group operates under a dual structure: an operational manufacturing arm in Las Piñas City managing production and supply chain, and a commercial group in Makati City overseeing sales, marketing, and expansion.

The group’s expanding multi-entity portfolio includes:

• Bespoke Menswear & Tailoring House: Flagship studio specializing in handcrafted menswear, high-end suiting, custom tailoring, and long-standing client relationships.
• Luxury Womenswear Line: A dedicated luxury atelier line for custom-fit tailored clothing, women's suiting, and ceremonial attire.
• Made-to-Measure & Event House: Focuses on trunk shows, bespoke invitations, and specialized made-to-measure orders.
• Membership & Lifestyle Ventures: Incorporates subscription-based memberships, curated drop cycles, seasonal gifting, community engagement, and an in-store hospitality bar venue.
• Digital Platforms & Commercial Ventures: Expanding commercial platforms and group cross-promotions connecting community activities into client conversations.

Position Overview

• Location: On-site in Legazpi Village, Makati City (Full-time)

• Primary Mandate: Lead the store floor across both flagship bespoke menswear and luxury womenswear houses—owning the end-to-end client experience, floor standards, commercial performance, and relationship-driven revenue growth.

Key Responsibilities

• Sales & Revenue Generation: Consistently achieve monthly sales targets through proactive, relationship-led selling and active pipeline management.
• Clientele Growth & Business Development: Actively expand the group's high-net-worth client database by pursuing referrals, introductions, and new qualified relationships.
• Cross-Brand Portfolio Selling: Identify revenue opportunities across both luxury atelier lines and the wider group portfolio (memberships, events, made-to-measure).
• Clienteling Cadence & Retention: Establish regular, intentional, and discreet touchpoints with clients to drive high repeat orders and lifetime client value.
• Floor Leadership & House Standards: Maintain the physical retail studio, appointment flow, and service execution to world-class luxury standards (audit-ready at all times).
• Brand Representation: Serve as the face of the house during private appointments, trunk shows, VIP events, and brand collaborations.

Candidate Profile

Core Qualifications:

• 4+ years of experience in luxury retail, high-end hospitality, or a high-touch sales environment where service standards are non-negotiable.
• Proven track record of achieving individual sales targets and building a high-value personal client book.
• Exceptional interpersonal and relationship-building skills; comfortable engaging with discerning, high-net-worth clients.
• Highly polished, articulate, and discreet, with strong commercial acumen.
• Full fluency in written and spoken English and Filipino.

Strongly Preferred:

• Experience in premium fashion, custom tailoring, fine jewelry, or luxury goods.
• Familiarity with tailoring nomenclature, garment construction, or luxury fashion language (an advantage, but the craft can be learned).

Scope Boundaries (What the Role Excludes)

• Not a Back-Office/Administrative Role: Focuses primarily on active floor presence, high-touch client servicing, and direct revenue generation.
• Not an Operations-Only Store Manager: Built for a commercially sharp, relationship-driven business builder rather than a purely administrative store administrator.