Store Supervisor

Responsibilities:

• Delivering an excellent customer service experience on a consistent basis

• Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process

• Managing retail operations, including cash, store operations, inventory, and shelf life

• Generating management reports to track performance and contribute to merchandising plans.

• Executing store opening and closing protocols efficiently.

• Leading the store operations in the absence of the Store Manager

• Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing.