Store Supervisor

Be a Founding Team Leader in a New Era of Handcrafted Specialty Beverages – STORE SUPERVISOR Opportunity

Are you a passionate, hands-on team leader with a love for craft beverages, sustainability, and creating joyful guest experiences? Are you ready to help launch a new specialty beverage brand and be part of the opening team at the first-ever MILKSHA flagship store in the U.S.?

At MILKSHA, we believe every drink should be more than just a beverage—it should be a moment of joy. Rooted in quality, care, and conscious sourcing, we’re redefining what premium milk tea and specialty drinks mean in the U.S. market.

We’re looking for a Store Supervisor who’s excited to grow with us from the ground up. In this role, you’ll support daily operations, lead by example on the floor, and help cultivate a team culture that reflects our values of joy, quality, and community.

Why Join Milksha?

Our unique promise to talent: Experience JOY while working with us.

• Purposeful Journeys. Yours start with us.
• Meaningful Connections: Thrive in a supportive, collaborative, and inclusive culture.
• Impactful Brands: Be part of one of the world’s most beloved and iconic brands.
• Big Dreams: Champion joyful experiencesas we pursue global market leadership.

Benefits That Spark Joy and Support Your Journey:

• Health Benefits
• 401 (k) Match
• Paid Leaves
• Paid Life Insurance
• Employee Discounts
• Beverage Privileges
• Other employee perks

Your Opportunity to Support and Grow

This is a full-time, hourly-paid position based in The Great Mall – Milpitas, CA. Weekend and evening availability is required. Competitive pay, benefits, and a chance to support Milksha’s very first U.S. store launch.

As Store Supervisor, you will assist the General Manager and store team in the achievement of the Store Business Goals through effective implementation of specific operations support activities in the following areas, as assigned:

• Implement assigned Product/Service Quality and/or Cleanliness & Sanitation (C&S) Program.
• Implement assigned Crew Management activity.
• Implement assigned Cost Management activity.
• Manage operations of assigned Local Store Marketing or Packaged Program (if any).
• Corporate Leadership Brand, Inspire Joy and Choose Joy programs.

Ready to stir up success and lead with flavor?

The ideal candidate for the Store Supervisor role meets the following qualifications:

• At least High School graduate
• At least (6) months experience as a Team/Crew Leader/Trainer in a quick service food establishment, or any beverage concept or retail operations or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved
• High energy level; must be able to work in varying work schedules and workweek/days including holidays
• Effective communication and interpersonal skills
• Results-oriented, self-driven, fast learner & adaptable
• Computer literate in MS Office: Excel, Word, PowerPoint, Outlook

This is more than a shift—it’s your opportunity to shape something meaningful from day one.

Let’s build it together. Apply today!

More than a shift—this is your chance to stir up something exciting from the start!

Let’s shake things up—apply today!

This job is for immediate placement.

Applicant must be authorized to work in the USA.

This Company is an Equal Opportunity Employer.

About Milksha:

Milksha, founded in Tainan, Taiwan, is a global tea brand renowned for its health-focused beverages making different from natural ingredients and unique recipes. Drinks are handcrafted and made-to-order to preserve fresh, authentic flavors. Milksha has expanded to the Philippines, UK, Australia, Hong Kong, and beyond, with over 500 stores worldwide, dedicated to sharing quality milk, tea and everything in between with a strong culture and world class customer experience. Through our focus on natural ingredients and precise tea-brewing techniques, it demonstrates an unwavering commitment to quality. While honoring our cultural heritage, Milksha embraces innovation, striving to become the most trusted world-class tea brand.

This job description is designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities may differ from the job description, and that the other duties as assigned may be part of the job.

Reasonable accommodation for people with disabilities may be requested by calling (626) 369-7118 at least five (5) working days in advance of the scheduled examination/assessment date(s).

This company is an Equal Opportunity Employer.

INDMANAGE