Store Supervisor

Job Summary

The Store Supervisor oversees daily retail operations ensuring consistent execution of store policies, customer service standards, and sales goals. In a retail environment focused on power tools and related equipment, the Store Supervisor also serves as a product expert and team leader, managing staff, resolving customer issues, and ensuring the store is safe, well-organized, and fully stocked. This role requires strong leadership, product knowledge, and operational oversight.

DUTIES AND RESPONSIBILITIES

• Store Operations Management – Oversee and supervise daily store operations to ensure efficient workflow, compliance with company policies, and adherence to established operational standards.
• Manpower Management – Supervise, motivate, and coordinate store personnel to ensure proper task delegation, productivity, discipline, and effective workforce utilization.
• Sales Performance Management – Monitor sales performance, implement effective selling strategies, and ensure the achievement of monthly and quarterly sales targets.
• Inventory Control and Management – Ensure accurate inventory monitoring, proper stock replenishment, effective stockroom organization, and prevention of inventory discrepancies.
• Customer Service Excellence – Maintain high standards of customer service by ensuring prompt assistance, professional handling of customer concerns, and a positive shopping experience.
• Team Leadership and Development – Guide and support employees in improving their product knowledge, selling techniques, operational competencies, and overall job performance.
• Compliance and Store Standards – Ensure proper implementation of company policies, merchandising guidelines, safety procedures, and cleanliness standards.
• Performance Monitoring and Reporting – Prepare and review operational and sales reports, identify areas for improvement, and recommend appropriate actions to enhance store performance.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Business Management, or a related field is preferred.
• At least 6 months to 1 year of relevant work experience in retail operations, sales, team supervision, or inventory management.
• Demonstrated leadership potential and the ability to supervise, motivate, and manage store personnel effectively.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Knowledge of retail operations, inventory control procedures, sales monitoring, and customer service standards.
• Ability to analyze sales performance and implement strategies to achieve business objectives.
• Capable of managing multiple responsibilities, prioritizing tasks, and making sound decisions in a fast-paced retail environment.
• Results-oriented, proactive, accountable, and committed to maintaining operational excellence.
• Willingness to work flexible schedules, including weekends and holidays, as required by store operations.

Pay: From Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person