Store Supervisor

Key Responsibilities

• Daily Operations: Open and close the store, manage cash registers/POS systems, reconcile daily sales, and maintain store safety and cleanliness.
• Staff Management: Create and manage employee work schedules, delegate daily tasks, train new hires, and provide regular performance feedback.
• Customer Service: Greet shoppers, handle difficult complaints, and ensure service standards match company policies.
• Inventory & Stock Control: Monitor stock levels, receive and verify deliveries, restock shelves, and place new stock orders.
• Sales & Reporting: Track key performance indicators (KPIs), implement merchandising and promotional strategies, and assist in preparing sales or expense reports.