Store Supervisor

Ensures growth and profitability of the company by providing quality customer and employee support services; guarantees operational efficiency and optimal performance of staff inside the store through selling, effective supervision of store's transactions; proactive team management and development; and consistent in reporting sales to management.

Responsibilities

Responsibilities:

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company’s ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.

Key Qualifications

• Associate / Bachelor's Degree Holder
• With at least 2 years of supervisory experience in related field (Store Operations, Inventory Management, Customer Management, Sales Management)