Academy Sports + Outdoors
Store Team Member
2 months ago
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Important information
Contract type:
Part time
Salary:
$31,200 – $37,440 / year
Location:
Springfield, IL, USA
Work mode:
Onsite
Published on:
10 September 2026
What they need
Job Overview
Join our dynamic retail team as a Store Team Member and become the friendly face that delivers exceptional customer experiences! In this energetic role, you’ll engage with shoppers, assist with product knowledge, and ensure the store runs smoothly. Your enthusiasm and dedication will help create a welcoming environment where customers feel valued and inspired to explore our wide range of products. Whether you're helping with sales transactions or stocking shelves, your positive attitude will make a difference every day!
Responsibilities
- Greet customers warmly and provide outstanding customer service to enhance their shopping experience
- Operate the cash register (POS system) accurately for retail sales transactions and cash handling
- Assist customers, answer questions about store merchandise, and upselling items to maximize sales opportunities
- Stock shelves, organize displays, and ensure merchandise is well-presented and replenished regularly
- Maintain proper cash drawer handling procedures and perform basic math calculations during transactions
- Support merchandising efforts by setting up attractive displays and ensuring store cleanliness and organization
- Use effective phone etiquette when communicating with customers or vendors, ensuring clear and professional interactions
Requirements
- Previous retail sales experience or grocery store experience is preferred but not required; enthusiasm and willingness to learn are essential
- Strong communication skills to connect with diverse customers effectively
- Familiarity with POS systems, cash register operations, retail math, and cash handling procedures
- Experience supervising or mentoring team members is a plus; leadership skills are valued
- Ability to stand for extended periods, lift moderate loads, and perform physical tasks such as stocking shelves
- Knowledge of retail store product details and merchandising techniques to assist in product demos and upselling efforts
- Excellent phone etiquette, customer service skills, and a friendly attitude to foster positive shopping experiences
Join us in creating an energetic shopping environment where every customer leaves satisfied! We’re committed to supporting your growth through ongoing training and a vibrant team culture. All positions are paid roles designed to empower you to succeed while delivering top-notch service.
Pay: $15.00 - $18.00 per hour
Expected hours: 15.0 – 40.0 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
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