Strata Assistant |Associate

Strata Assistant / Associate – Build Your Career with Civium

At Civium, we believe in better — better service, better systems and better experiences for our clients and our people.

We are looking for a proactive and organised Strata Assistant / Associate to join our growing Sydney team. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, thrives on supporting clients and teams, and is looking to build a genuine long-term career in the strata industry.

You’ll work closely with experienced Strata Managers and industry professionals, gaining hands-on exposure across all aspects of strata management within a collaborative and supportive team.

Why Civium?

At Civium, this role can be the start of something much bigger.

We have a strong track record of career progression, with our people moving from support and associate positions into Strata Manager, senior and leadership roles. We invest in development and provide opportunities for our people to grow as their experience and confidence develop.

We are also incredibly proud of the strong representation of women in leadership roles across Civium. Women play a significant role in leading our teams, shaping our business and influencing our future — providing visible career pathways for the next generation of leaders.

If you are ambitious and want to build a career rather than simply take your next job, we want to support you to get there.

About the Role

As a Strata Assistant / Associate, you will play a key role in supporting the day-to-day management of a strata portfolio while delivering outstanding service to clients, committees, contractors and internal stakeholders.

This role is ideal for someone who is highly organised, solutions-focused and eager to grow their knowledge and career within the property and strata sector.

Key Responsibilities

• Provide day-to-day support to Strata Managers across a portfolio of properties
• Provide reception support and relief when required
• Coordinate agendas, minutes and follow-up actions
• Manage client communications and respond to general enquiries
• Assist with compliance documentation, maintenance and contractor coordination
• Prepare correspondence, notices and documentation for committees and owners
• Track workflows, deadlines and action items across the portfolio
• Support the delivery of exceptional client service and retention outcomes
• Identify opportunities to improve processes and team efficiencies

About You

You are professional, organised and customer-focused, with strong attention to detail and the ability to manage competing priorities.

You will bring:

• Strong administration and organisational skills
• Excellent communication and relationship-building skills
• Confidence using technology and learning new systems
• Previous experience in administration, property, customer service or strata (preferred but not essential)
• A proactive and adaptable approach
• A genuine interest in building and progressing your career in strata management
• A mindset aligned with our values — Integrity Always, Play as a Team, Never Sit Still

On offer:

• Competitive salary
• Career progression and continuous professional development
• Wellbeing days
• Corporate Volunteer leave
• Long term career stability
• Employee Assistance Program (EAP)
• Rewards and discounted  shopping program
• Working with passionate professionals

Ready to jump on board? Bring your passion, skills, and enthusiasm to a dynamic team where innovation meets opportunity, and together we can make a meaningful impact!

We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive to promote a professional and inclusive environment where all staff are respected, valued and empowered to thrive