Strāta Bartender

Overview:

As a Bartender, you will play a crucial role in shaping our guests' experiences. Your primary responsibility is to use our service strategies to provide outstanding service, ensuring guests leave with a smile and a desire to return.

Responsibilities:

• Guest Interaction: Create a warm and welcoming atmosphere, ensuring every guest feels valued and at home.
• Attention to Detail: Manage a high-paced environment with precision, multitasking effectively while maintaining focus on each guest’s needs.
• Guest-Centric Service: Prioritize guests’ needs, demonstrating high awareness and responsiveness throughout their visit.
• Drink Knowledge: Expertly execute a variety of cocktail-making techniques (shaking, stirring, straining, etc.) and understand drink assembly procedures.
• Menu Knowledge: Possess thorough knowledge of all menu items, including flavor profiles, ingredient details, dietary restrictions, and food and beverage pairings.
• Performance: Excel in high-pressure situations, working efficiently and collaboratively with team members.
• Craft Expertise: Demonstrate a strong understanding of spirits (origin, production, legal aspects), cocktail recipes, and flavor profiles. Maintain and apply Paper Plane’s service standards consistently.
• Continuous Learning: Embrace the concept that learning never stops in the industry, showing humility and a willingness to grow.
• Bar Maintenance: Ensure a clean, organized bar at all times, adhering to the highest standards of cleanliness and organization.
• Effective Communication: Tailor communication to different audiences, ensuring clarity and effectiveness in interactions with guests and team members.
• Anticipate Needs: Proactively anticipate and address guests’ needs, staying ahead to enhance their experience.
• Respectful Treatment: Treat every guest and coworker with respect and consideration, consistently delivering the service you would expect for yourself.

Qualifications:

• ServSafe Certificate, eFoodHandlers Card, or equivalent.
• BarSmarts “Staff Certified” Online Certification.
• L.E.A.D. or TIPS Certification.

Hours:

• Full-Time & Part-Time: Availability for regular shifts, including nights, weekends, and holidays. Sunday brunch is required.
• Weekly Hours: 20-32 hours per week.
• Physical Requirements: Ability to lift 40+ lbs. and navigate stairs to the mezzanine floor.

Why Join Us?

• Dynamic Work Environment: Work in a lively and fast-paced setting where your role is central to creating exceptional guest experiences.
• Growth Opportunities: Engage in continuous learning and professional development within a supportive team.
• Positive Culture: Be part of a team that values respect, collaboration, and excellence.

If you are passionate about mixology, dedicated to superior service, and eager to be a key player in our vibrant team, we’d love to hear from you!

Pay: $18.45 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person