Strategic Account Executive

HELP US BUILD WHAT'S NEXT.

Strategic Account Executive | Hybrid | Charlotte, NC
$52,000 Base + Performance Incentive | $75,000 OTE | Full-Time

When a restaurant loses refrigeration, a manufacturer loses HVAC, or critical equipment goes down, downtime costs money.

Refrigeration Heroes helps businesses across the Carolinas stay running with commercial refrigeration, HVAC and hot-side equipment service.

We're looking for a Strategic Account Executive who wants to build business, not just manage it.

THIS IS A HUNTING ROLE.

Your primary responsibility is creating new business.

You'll identify the right companies, open doors, build relationships with decision-makers, uncover operational challenges and turn those conversations into customers.

You'll:

• Prospect and create new opportunities
• Connect with owners, executives and operations leaders
• Conduct discovery and understand customer challenges
• Build and present solutions
• Manage opportunities through the sales process
• Close new business
• Develop the customers you've earned
• Identify opportunities to expand those relationships

You hunt for the opportunity. Our technical and operations teams help deliver the solution.

WHAT YOU'RE REALLY SELLING

You're not just selling a service call.

You're helping businesses protect uptime, reliability and peace of mind.

When equipment fails, our customers need someone they can trust. Your job is to introduce more businesses to that partnership and become a trusted resource along the way.

WHAT WE'LL GIVE YOU

You don't need to be a refrigeration expert.

We'll provide training on our sales process and methodology, along with:

• A company car and fuel card, so meeting customers never costs you out of pocket
• Laptop and field tablet
• CRM and sales technology
• AI tools for account research
• Sales coaching
• Technical and operational support
• Ongoing development

We expect you to bring curiosity, discipline, persistence, follow-through and coachability.

WHAT WINNING LOOKS LIKE

Hunt. Connect. Discover. Advance. Close. Grow.

The goal is to build a healthy pipeline, win new customers and develop the relationships you've earned.

Over time, the strongest relationships can become strategic accounts that you continue to own and grow.

THIS COULD BE YOUR ROLE IF...

You enjoy opening doors.
You're comfortable hearing "no."
You ask good questions and actually listen.
You follow up.
You want your results to matter.
And you want more than a job maintaining what's already there.

You want to build something.

COME BUILD WITH US.

$52,000 Base + $23,000 Performance Incentive | $75,000 OTE

Company Car + Fuel Card: your miles and gas are on us

Health Dental Vision 401(k) Match PTO Coaching & Development Career Growth

If you're ready to hunt, build, win and grow, we'd like to meet you.

Apply today.

Job Type: Full-time

Pay: $52,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Charlotte, NC 28216