Strategic Account Manager

Job Purpose

To drive end-to-end key account sales growth and strategic client partnership development for RWS, leverage solid technical expertise and industry technology insights to support clients’ digital business transformation initiatives, deliver tailored technical solution roadmaps, align RWS product portfolio with clients’ long-term transformation goals, and achieve assigned revenue and account expansion targets while maintaining high-level strategic client satisfaction

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Key Responsibilit**

• ies

  Develop and maintain an effective business, sales, and marketing plan for assigned key accounts, combined with technical product iteration and client transformation dem

• andsEstablish and maintain long-term strategic cooperative relationships with C-level stakeholders of core clients. Candidates are required to directly engage and negotiate with enterprise senior executives, and possess high-end client resources and mature senior-level business connection capabilit

• ies.Manage and grow portfolio of existing key accounts, deliver targeted upselling and cross-selling based on client business pain points and technical transformation n

• eedsShowcase the technical advantages, strategic application scenarios, core business value and transformation benefits of RWS solutions to target enterprise custo

• mersAddress targeted prospects via professional technical communication, elaborate solution technical merits, strategic business value and digital transformation outcomes to win client recogni

• tionEnsure annual business revenue delivery and accomplish sustainable account growth & business transformation revenue tar

• getsRegularly analyze customer strategic dynamics, internal digital transformation roadmap and competitive landscape, explore and formulate data-driven account growth & client transformation cooperation strategies. Work closely with global cross-functional teams to drive collaboration across regions and departme

• nts.Coordinate technical, pre-sales, operational, legal and internal functional teams to customize technical solutions, accelerate project implementation and delivery, optimize post-launch service, and maximize overall customer satisfac

• tionUtilize professional technical background to diagnose clients’ localization, IP and content tech pain points, provide consultative transformation suggestions and support clients’ business digital upg

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Skills & Expe**

• rience

  Fluent in English and native Chinese

• speakerMinimum 5 years of enterprise sales and strategic key account management exp

• erienceSolid technical background in enterprise software, SaaS, intellectual property tech, enterprise digital transformation or language localization technology; familiar with enterprise IT system architecture and business transformatio

• n logicOutstanding prospecting capability and highly developed solution & tech-driven sales

• acumenProven track record of closing large-scale enterprise deals and negotiating cooperation with C-level exe

• cutivesStrong passion for strategic client relationship operation and cutting-edge enterprise technology & digital transformation i

• ndustryCapable of translating client business transformation requirements into feasible technical solution proposals indepe

ndently